Last Updated: March 29, 2023

Table of Contents

Summary

CIP Cyber (“CIP Cyber”, “we”, “us”, and “our”) takes data protection very seriously, and we are fully committed to protecting your information. This privacy policy explains:

  • the personal data we collect from you through your use of www.cipcyber.com (“the Site”) and the courses available through the Site;
  • how we use your personal data (including how we disclose or transfer your personal data); and
  • your rights with respect to your personal data.

IMPORTANT:

“Personal data” means any data relating to an identified or identifiable natural person, including but not limited to your name, contact information (e.g., your email address, postal address, or telephone number), and your IP address.

Although you do not have to provide any of your personal data to us, if we ask you to do so and you refuse, we may be unable to provide you with the information, goods, or services you want from us.

Our privacy policy may be updated from time to time, and we will notify you of any material changes by posting the new policy and revising the “Last Update” date at the top of the policy.

Contact Us

If you have any questions or concerns, please contact us by email at support@cipcyber.com or by mail to: CIP Cyber Attn: General Counsel 5650 Breckenridge Park Dr., #201 Tampa, FL 33610 USA

How We Process Your Personal Data

Activity Personal Information We Collect How We Use Your Personal Information
Your general use of the Site
  • Page visit history
  • IP address
  • Browser type and operating system
  • Date when you visit our website
  • Better understand user behavior and browser agent performance
  • Improve website performance and content quality
  • Personalize your experience to provide the type of content and product offerings in which you are most interested
Submitting a request to us through our websites (e.g., through our “Contact Us” form)
  • Name
  • Contact information (e.g., email address, phone number)
  • Your country/state
  • Company name and designation
  • Any other information you share with us, including your interest in our products and the number of devices in your production environment
  • To respond to your request for contact
  • To provide you with information that best meets your needs as expressed in your inquiry
  • To deliver targeted and relevant advertising and marketing to you
  • To ensure we comply with consent requirements pursuant to your country’s privacy requirements
Creating an account on the Site
  • Name
  • Contact information (e.g., email address, phone number)
  • Company name
  • Password
  • Validate that you are human and not a robot when you create an account
  • Authenticate your secure access to your account when you log-in
  • Create an account on the Site for you
  • Associate your requests for support with your account
  • Troubleshoot an issue that you are reporting
Enrolling and participating in courses offered through the Site
  • Name
  • Contact information (e.g., email address, phone number)
  • Information regarding your company and role
  • Progress in a course
  • Certificates of completion for any courses
  • To associate your progress in a course with your account
  • To conduct account administration and other service activities
  • To maintain the security of our infrastructure and services
  • To improve our products and services
  • To make recommendations based on your usage
  • To provide customer support if you report an issue
Purchasing a course from the Site
  • Name
  • Entity name
  • Contact information
  • Recipient name and shipping information
  • To ship your purchased products
  • To comply with export laws
  • To process any item returns
  • To provide you with support, per your request

IMPORTANT:

“Personal data” means any data relating to an identified or identifiable natural person, including but not limited to your name, contact information (e.g., your email address, postal address, or telephone number), and your IP address.

Other ways in which CIP Cyber processes personal data:

Activity

Personal Information We Collect

How We Use Your Personal Information

Marketing to you

  • Name
  • Contact information (e.g., email address, phone number)
  • Information regarding your company and role
  • To deliver targeted and relevant advertising and marketing to you

For suppliers, purchasing products and services from you

  • Name
  • Contact information (e.g., email address, phone number, physical address)
  • Information regarding your company and role
  • To purchase products and services for CIP Cyber

For independent contractors, receiving services from you or providing services to our customers

  • Name
  • Contact information (e.g., email address, phone number, physical address)
  • Information regarding your company and role
  • To receive services for CIP Cyber or provide services to our customers

For resellers and business partners, establishing and maintaining our business relationships

  • Reseller name
  • Contact information (e.g., email address, phone number, physical address)
  • Information regarding your company and role
  • To manage our reseller and business partner relationships
Marketing
CIP Cyber (or our resellers or other selected third parties acting on our behalf) may contact you from time to time in order to provide you with information about products and services that may be of interest to you. You have the right to ask CIP Cyber not to process your personal data for certain or all marketing purposes, but if you do so, CIP Cyber may need to share your contact information with third parties for the limited purpose of ensuring that you do not receive marketing communications from them on CIP Cyber’s behalf.
Sensitive Personal Data

We do not intend to collect sensitive personal data from you (unless we are legally required to do so). Examples of special category information include race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, genetic data, biometric data, sexual life or sexual orientation, and criminal records.

We ask that you do not provide us with sensitive personal data when using our products and services.

Automated Decision Making

We do not use your personal data for automated decision making or profiling.

 

Cookies and Similar Technologies

If you use an internet browser to interact with our products and services, you should be aware that like many businesses with websites and cloud services, we may also use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. You can control our use of cookies with respect to your device by changing options in the Internet browser you use.  Additionally, we honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.  If you do not accept cookies, however, you may not be able to use all portions or features of our products and services using your internet browser.

Legal Basis for Collecting and Using Your Personal Data

Our legal basis for processing your personal data will depend on the personal data we collect and the context in which we collect such data. However, we will normally collect personal data from you only where we need the personal data to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or where we have your consent to do so. In some cases, we may also have a legal obligation to collect personal data from you or may otherwise need the personal data to protect your vital interests or those of another person.

If we collect and use your personal data in reliance on our legitimate interests (or those of any third party) other than as described in this privacy policy, we will make clear to you at the relevant time what those legitimate interests are.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal data, please contact us using the contact details provided under the “Contact Us” heading.

Disclosures

CIP Cyber may disclose personal data to third parties under the following circumstances:

  • Our Affiliates: We may disclose your personal data to our affiliates to provide services and support and for the purposes otherwise described in this privacy policy.
  • Service Providers: We may disclose your personal data to third-party service providers to provide us with services such as website hosting and professional services, including information technology services, payroll services, auditing services, consultancy services, regulatory services, and legal services in other countries.
  • Business Partners: We may provide your information to our channel partners, such as distributors and resellers, and to other business partners, to fulfill product and information requests, to effectively deliver unified support, and to provide customers and prospective customers with information CIP Cyber and its products and services.
  • Compliance with applicable law: We may also disclose your personal data to law enforcement, regulatory and other government agencies, and to professional bodies and other third parties as required by and/or in accordance with applicable laws or regulations (including responding to public authorities to meet national security or law enforcement requirements).
  • Exercising our legal rights: When necessary, we may disclose your information as necessary to exercise, establish or defend our legal rights.
  • Business transfers: We may disclose or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, acquisition, dissolution, corporate reorganization or similar event. We will inform any buyer that your information shall only be used in accordance with this privacy policy.
  • Vital interests: We will disclose personal data if required in urgent circumstances to protect the personal safety of individuals or the general public.
  • With your consent: We may disclose your personal data for any other purpose with your consent.

IMPORTANT:

We do not sell your personal data to third parties.

International Transfers

CIP Cyber’s global organizational structure requires the global transfer of personal data to CIP Cyber’s affiliates. Consequently, the personal data you provide to us will be transferred across state or country borders, including to countries outside the country in which you reside (including to countries outside the European Economic Area (“EEA”), the United Kingdom, and Switzerland). CIP Cyber also transfers your personal data internationally to service providers, business partners, and other third parties (as described in the “Disclosures” section). Some of these recipients may process your personal data outside of countries considered “adequate” by certain supervisory authorities, including the European Commission. If such an international transfer occurs, we will protect your personal data by taking contractual or other steps in accordance with applicable law. For transfers from the EEA, the United Kingdom, or Switzerland to non-adequate countries, we have implemented the European Commission’s Standard Contractual Clauses.

Security

We use technical and organizational measures to protect your personal data from accidental or unlawful loss, destruction of, or damage to personal data. However, while we strive to protect personal data, we cannot guarantee the security of the personal data provided to us. Although we use appropriate security measures, once we have received your personal data, the transmission of data over the Internet (including via email) is never completely secure. We urge you to protect your personal data when using the Internet by, for example, changing passwords often, using a combination of letters, numbers, and special characters (for example, % and $ and +), and making sure to use a secure browser.

Data Retention

We store your personal data for different time periods depending on the type of personal data we have, our stated business purpose for such data, our legal obligations and rights, and our agreements with you. We will retain your information for as long as we have a legitimate business purpose to do so, for no longer than is required or permitted by law. Please note that you may also request us to delete your personal data, as described in the “Your Rights” section.

Your Rights

Under applicable privacy laws, you may have the following rights regarding your personal data (which you can invoke by going here):

  • Right to access your information: You have the right to request access to the personal data that we hold about you, including access to duplicates of the personal data retained.
  • Right to correct your information: If your personal data is inaccurate or incomplete, you can ask us to correct your information.
  • Right to suspend processing: You have the right to request that we stop processing your personal data in certain circumstances, including when you believe that the information we hold about you is inaccurate or unlawful.
  • Right to port your data to another party: You have the right to receive the personal data concerning you, in a structured, commonly used and machine-readable format, and have your information transferred to another party.
  • Right to delete: You have the right to request we delete your personal data. If we delete your personal data, you may lose access to CIP Cyber services requiring you to maintain registration with us of a user account (“User Account”). Additionally, please note that we may have an overriding legitimate basis for retaining your personal data (e.g., if your User Account is linked to a commercial transaction with CIP Cyber where you are making payments to us or we are making payments to you).
  • Right to object: When we process your personal data based on legitimate interests, you have the right to object to this processing. If you object, we will no longer process your personal data unless there are compelling and prevailing legitimate grounds under applicable law (e.g., your data is necessary for us to establish, exercise, or defend our legal rights).
  • Right to complain to a supervisory authority: You have the right to lodge a complaint with your applicable supervisory authority.

For California Residents

Please see our California Consumer Privacy Act Notice.

Children’s Privacy

We understand the importance of protecting children’s privacy and we never knowingly collect personal data about individuals under the age of 18.

IMPORTANT:

If you are under 18 years of age, we ask that you do not use our products and services.

Links to Third-Party Sites

As you use our products and services, you may link to third-party sites not controlled by us and which do not operate under our privacy practices. When you link to third-party sites, our privacy practices no longer apply. We encourage you to review each third-party site’s privacy policy before disclosing any personal data.